How to Change Your Email Address on SignUp

Update Your Email as an Organizer, Participant, or When You Have Lost Access

Last Updated June 17, 2026

How you change your email depends on whether you are an organizer with a registered account, a participant, or someone who no longer has access to their old address.

For Organizers with a Registered Account

Log in and go to your Profile page via the icon in the upper right corner. Update your email address there and save.

For Participants and Volunteers

Ask your organizer to update it for you in the Participants tab.

If You No Longer Have Access to Your Old Email

Email support@SignUp.com with the subject line Universal Email Change Request and include:

  • Your current (old) email address
  • Your new email address
  • A statement acknowledging the old address will become invalid
  • A link confirming your identity

Allow up to 2 business days for the support team to complete the change.

For screenshots and/or a tutorial video, visit the Help Center article here.


You May Also Find Helpful:

How to Change Your Email Address as an Organizer

How to Change the Primary Organizer on Your SignUp

How to Change Your Organizer Email Preferences

About the Author

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Diana Schlott

Customer Champion & Content Creator

Diana is a SignUp co-founder and content creator of how-to user guides, YouTube videos, and Idea Center content on fundraising, mentoring, and business management. More about Diana →